

Now, open the Play Store again and check if the behavior has changed. Just close the Play Store and even remove it from recent apps. Google should give you a clear and unambiguous answer if it is not down.Īn easy way to solve the problem is to reopen the Play Store and download the app again.

However, it is much easier to call up Google and type “Is Google Down?”. You can use a service like Down Detector to check if Google is currently down. Perhaps the problem is not with your Internet connection, but on Google’s part. If not, you can try reconnecting to your network, restarting your router, checking if you have reached your data limit, connecting to another network, or contacting your ISP to resolve the issue. If other apps work, the problem is with the Play Store app itself.

To check, just open another app like YouTube or Netflix that also requires high-speed internet. You may have exceeded your daily or monthly limit, or the network itself is slow. Once you know an app is installed, you can find it and move it to a known location.If you can not download an app from the Play Store, there’s a good chance you have a problem with your internet connection. Or search for it on the App Store/Play Store to see if it shows that the apps is available to "Open". Use the Search function on your device to try to locate the app to see if it already installed somewhere. It may have filled in an empty spot on an existing page of apps, or it may be on a new screen.

Sometimes you don't see where a new app has installed. If that doesn't work, Apple and Google both have support articles to help you: Most problems with downloading can be resolved by taking the following steps: More information about restoring app purchases can be found here. The process is the same as if you have deleted or uninstalled the app. If your app hasn't downloaded, you should be able to start the download again by going to the App Store or Google Play Store, finding the app, and touching the download button. So while we can't do anything directly, there are a few things that we can suggest: Hasn't downloaded Apple and Google are the ones responsible for the download process.
